Warranty Info for Allergan Breast Implants (Natrelle)

Updated on: April 1, 2019

With Natrelle, you're choosing more than an implant, you're choosing a partner, one that is with you every step of the way. We're committed to ensuring that your journey with Natrelle is a long-term success.

It's why we help you find the fit that's right for you before surgery. And it's why we have the confidence to offer you one of the best warranty programs in the industry, with a free upgrade for Natrelle Gel implants.* Plus, our flexible claims process is designed to meet your needs after surgery.

In fact, Natrelle is the first and only company to offer a complete automatic warranty on our gel implants. The Natrelle ConfidencePlus Warranty Program has been updated for a limited time to help you make the decision that is right for you.

ConfidencePlus program coverage includes:

  • FREE upgrade to ConfidencePlus Premier coverage with Natrelle Gel*
  • Lifetime product replacement
  • NEW financial assistance of up to $3,500 in the event of implant rupture for Natrelle Gel*
  • FREE contralateral implant replacement with Natrelle Gel and Saline

Confidence in the integrity of Natrelle breast implants means a long-term commitment to you.

Natrelle Gel Warranty Options

Benefits ConfidencePlus? ConfidencePlus? Premier
Lifetime product replacement policy

Yes Yes
Financial assistance
  • Operating room, anesthesia, and surgical fee coverage
$1,200 $3,500*

$2,400

Non-cancelable terms Yes Yes
Free contralateral implant
replacement
Yes Yes
Enrollment Fee Automatic $0*

*As in the past, starting January 1, 2010, optional warranty coverage to Premier will again be $100 enrollment fee and financial assistance will again be up to $2,400.

Natrelle Saline Warranty

Benefits ConfidencePlus? ConfidencePlus? Premier
Lifetime product replacement policy

Yes Yes
Financial assistance
  • Operating room, anesthesia, and surgical fee coverage
$1,200 $2,400
Non-cancelable terms Yes Yes
Free contralateral implant
replacement
Yes Yes
Enrollment Fee Automatic $100

Products Covered

All Natrelle Gel breast implants that have been implanted in the United States between June 1, 2009 and December 31, 2009.

All Natrelle Saline breast implants that have been implanted in the United States on or after June 1, 2009.

The ConfidencePlus Warranty applies to all Natrelle breast implants listed above, provided the product has been used:

  • As intended by appropriately qualified and licensed surgeons, in accordance with current and accepted plastic surgery techniques.
  • In accordance with the current Natrelle breast implant package Directions For Use
    found at www.natrelle.com/safety_info.html

Events Covered

The ConfidencePlus Warranties apply only to cases of loss of shell integrity resulting in implant rupture or deflation that requires surgical intervention.

Special Considerations

For patients choosing Natrelle Saline breast implants, enrollment in the ConfidencePlus Premier Warranty must be submitted within 45 calendar days of surgery.

In the event of a unilateral deflation, you have the option to replace both implants and re-enroll both implants for a low fee of $100 in the ConfidencePlus Premier Warranty, ensuring Premier coverage for both replacement implants.

If you elect to only replace the deflated implant, you have the option to re-enroll that implant in the ConfidencePlus Premier Warranty for the low fee of $100. Coverage for the contralateral implant will continue to be in effect for the remaining life of the applicable warranty.

For breast implants implanted prior to this date, please contact Allergan for information.

ConfidencePlus and ConfidencePlus Premier Warranties do not apply to the following:

  • Removal for capsular contracture.
  • Dissatisfaction with implant size or aesthetics.
  • Adverse reactions other than implant deflation or rupture
  • Loss of product integrity caused by cosmetic revision surgery.
  • Loss of product integrity caused by open or closed capsuolotomy.
  • Surgery on the opposite breast to replace an intact implant, unless covered by the ConfidencePlus Premier Warranty.
  • Financial reimbursement for a non-Natrelle style replacement product in lieu of a Natrelle style replacement product.

To Submit a Claim

To submit a ConfidencePlus Warranty claim for product replacement and financial assistance, the surgeon must contact Allergan's Product Support Team prior to replacement surgery. Claims can be initiated before 45 days post-operative with operative note.

Contact Allergan: 800.624.4261
Fax: 800.972.2368

To be eligible for product replacement and financial assistance, the surgeon is required to return the explanted, disinfected Natrelle? breast implant(s) within three(3) months of the date of explantation. For specific return authorization instructions please contact Allergan's Product Support Team.

Financial assistance will be issued upon receipt and verification of the explanted product, the Returned Goods Authorization (RGA) and the patient?s general release.

For full details on the ConfidencePlus Warranty and ConfidencePlus Premier Warranty, refer to the ConfidencePlus Warranty Program & Terms, at www.CPPwarranty.com or call Allergan at 800.624.4261.

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