I ended up meeting with the PS Wednesday morning so she could see how my lips looked the same after almost 2 syringes and they should have looked pretty full after an amount like that. She couldn't understand why it happened and came to the conclusion that it must have been because I had a fat transfer a few months ago and maybe the larger needle had something to do with it. At that point she ended up refunding my $200 which was nice of her but I still couldn't accept that as being the reason.
I ended up calling a couple of other Plastic Surgeons that were familiar with Prevelle Silk. Apparently Prevelle Silk is not a popular filler in general and is even less popular as a lip filler. Each Plastic Surgeons office I called said that they don't use Prevelle Silk because as a lip filler it has poor results. Based on this information I ended up emailing the PS politely with no hard feelings, requesting a full refund and surprisingly, the office manager called me the following morning to let me know I would get my full refund. Here is the email I sent.......
"Hi Dr. ------,
Thank you for meeting with me this morning. I know you are as disappointed as I am with the results of Prevelle Silk and appreciate the $200 refund. However, I couldn't help but research further about Prevelle Silk being used in lips and have spoken to several knowledgeable Plastic Surgeons who have had experience with Prevelle Silk and they all agreed that Prevelle Silk does not give good results in lips and do not use Prevelle Silk as a filler for lips due to the very subtle results.
When we met Monday afternoon, I mentioned that I wanted to achieve full, pouty lips and relied on your guidance and your expertise. I did mention my future plans on having an additional fat transfer done to my lips but had not yet scheduled the procedure yet so I was comfortable getting a lip filler that wasn't going to last excessively long. However, my main purpose of obtaining your services was to achieve the desire fullness I had expressed and I have been informed from other reputable Plastic Surgeons that Prevelle Silk is not an appropriate filler to obtain fuller, pouty lips. I have been further advised that my subtle results with Prevelle Silk is very typical and comparable with anyone else who has received Prevelle Silk as a lip filler and should not have been a surprise to any Plastic Surgeon/Physician who is knowledgeable and experienced with this filler. Had this information been provided to me during my consultation, I would have immediately declined the Prevelle Silk and would have taken the opportunity to discuss the pros and cons of using a more appropriate filler and maybe postponing my fat transfer further.
Overall you have been professional and seem to be a wonderful person and I know I will be returning to your office in the future. However, based on Prevelle Silk's known reputation of it's disappointing results as a lip filler it was not appropriate for what I wanted to achieve. As a patient I relied on your knowledge and expertise and this important information was not disclosed to me. As a result, I am requesting a further resolution and have no choice but to request a full refund."
